Our support team is available around the clock to assist you.
Live chat available in dashboard
Average response time is under 2 hours during business hours.
Mon-Fri: 8AM - 10PM UTC
Have a question or need assistance? Fill out the form below and our team will get back to you as soon as possible.
Quick Help
Click "Forgot Password" on the login page, enter your registered email address, and follow the instructions sent to your inbox. If you don't receive the email, check your spam folder or contact support.
Withdrawal processing times vary by method. Crypto withdrawals are typically processed within 24 hours, while bank transfers may take 2-5 business days. Ensure your KYC verification is complete, as pending verification can delay withdrawals.
Log in to your dashboard, navigate to the KYC section, and upload the required documents (government-issued ID, proof of address). Our team will review your documents within 24-48 hours.
Each user is allowed one account per email address. If you need to manage multiple portfolios, you can do so within your single account using our portfolio management features.